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Work order mamanagement software |
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On top of its main function of providing information, a web site can become a producer of online services. Version 6.0 is now available!
You can now use FastRequest on the over Internet as if you were on your local network (without any third-parties such as Terminal Server, Citrix Server, PC Anywhere or others).
This new version has new features such as the WBI (Web Browser Interface). With this new feature your clients can now perform their service requests and consult the status of their requests at all times on the Web. The online services are considered by the Web surfers as a prime alternative to phone services or to moving themselves.
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F a s t R e q u e s t |
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The online services are considered by the Web surfers as a prime alternative to phone services or to moving themselves.
By offering online services to your clients you show them your care for the constant improvement of the services offered by your company or organization.
The FastRequest application allows you to create your Web Forms including one or more services based on your needs and it allows you to include the objects and default texts for the service requests specific to each service (without any programming on your part).
See for yourself the effectiveness of the Online FastRequest Forms. Try it out by clicking on the following links.
Note 1 : All requests made through the default user account and changes made to the client card by the default user will not be saved.
Note 2 : By creating a new user account, your requests made through this new account will be saved.
With the FastRequest application, your clients create their requests themselves through the Web or the local network. All you have left to do is to decide the priorities of those requests and of the employees who will execute them.
Your clients have access to the status of their service requests at all times. You will not have to answer anymore the numerous phone calls to inform your clients of the status of their requests.
Its integrated email service also saves you time by allowing you to reply to your external clients' online requests directly, without using any other application
Fast and easy to use, the FastRequest application also allows you to define in a few clicks the tasks periodical and delayed tasks.
FastRequest also manages the times of the employees, clients, work groups, services, etc… allowing you to be able to make the right decisions.
FastRequest keeps track of the status of your clients' requests from the moment of their submission to the moment when they are finished. The numerous reports and statistics generated by FastRequest provide you with a powerful tool for the management of time and work to be done.These reports and statistics take full advantage of the information that's available to you, which saves you substantial time especially in the management and handling of service requests.
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The FastRequest application greatly simplifies the management of service requests by gathering all the information in a single central place, allowing for simpler and faster access for the members of your organization while reducing the amount of data entry.
The FastRequest application is used online while keeping the database at your place, hence preserving the confidentiality of your data.
You also don't have to share the machine's power or bandwidth with the other clients hosted on the same server. With a server hosted externally, if a hosted client is very visited, then most of the machine's resources will be monopolized and your application will be severely slowed down.
Since the database is located on your local network you can access your information locally, even in the absence of an Internet connection. You are not cut off from your data in case there is a failure of the Internet connection or your host. Additionally, it is easier for you to protect your data and create safe copies.
Exhaustive summary of the other advantages of FastRequest
The FastRequest application is suitable for a large variety of companies and public organizations.
New in version 6.0 Version 6.0 of FastRequest contains numerous improvements and additional features.
- Your clients can now make their service requests on the Web and consult the status of their service requests on the Web at all times.
- FastRequest to be used over the Internet as if you were on your local network (no third-parties).
- Improved FastRequest email (now you can include your logo).
- Many other improvements have also been made, especially a brand new module for bill conciliation.
Version 6.01
Version 6.02
Version 6.05
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Easy to deploy and maintain |
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The FastRequest software includes the following:
FastRequest can be used on the Internet as if you were on your local network (no third-parties such as Terminal Server, Citrix Server, PC Anywhere or others). You don't have to spend money on buying, installing and maintaining expensive and hard to manage third-parties.
FastRequest also manages Web Forms autonomously. You don't have to spend large amounts of money for the installation and maintenance of Web servers such as Internet Information Server or any other Web servers.
Note that each Web user uses approximately 500 Mb of RAM. |
Easy to install and maintain, the FastRequest server is autonomous. It manages connections through the Internet, as well as the Web forms, databases, and FastRequest e-mails without any third-parties. You don't have any monthly fees to pay nor any other fee for each received request. All you have to do is to reserve a domain name.
Easy to deploy and maintain. FastRequest lightens your work load while improving the quality of the management of the services offered to clients.
FastRequest is on the network and can be installed in a few mouse clicks and offers you multiple configuration possibilities. Example configuration of FastRequest.
The customer support for the users of our online forms is free at all times.
See its simplicity and efficiency by yourself.
Try it out for 30 days absolutely free.
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Minimum requirement |
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FastRequest Server :
Pentium IV or better |
FastRequest User :
Pentium III or better
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Remote access Web Interface Server and FastRequest over Internet requirement : |
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1) Full time connection to the Internet. 2) Static internal IP address on the Server FastRequest. 3) Static Internet IP address from your Internet Provider Service (IPS) or Domain Name for Web. |
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